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Business Profile

Radio Stations

Townsquare Media Fort Collins

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jessica S

    Date: 08/20/2024

    I first reached out to TSM back in 2021 and they provide me a lavish incentive to move my website over to them. They made many promises to increase traffic, leads and talked highly about their *** services claiming they were the best. I took the risk and came on board with them. Their turn over rate is impressive and no matter what I relayed to my marketing manager, those edits were always done wrong and took many days into weeks to complete. This is 2024 and my *** was never fully built out, my website is halfway finished and they are refusing to send me my backup file of the website (holding it hostage) claiming that its a proprietary platform so that I cannot transfer to another company, which is not correct, they do have the ability to send me my backup file, they just don't want to. My ****** rankings are diminishing, my *** is not even ranking for our industry keywords and we're being surpassed by new companies that are opening up. My mobile version was never optimized and this is 2024. They had over 2 years to provide me with a mobile friendly website. My marketing manager has also displayed poor customer service. She's lashed out to the newly hired marketing company we hired to rebuild the website and showed her true colors.

Townsquare Media Fort Collins is NOT a BBB Accredited Business.

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