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Business Profile

Physical Therapist

Apple Health Care Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Physical Therapist.

Complaints

This profile includes complaints for Apple Health Care Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Apple Health Care Inc. has 18 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/28/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      my grandmother passed away in September in apple rehab in **********. it’s now the end of january and i still haven’t received the refund from her stay there. it’s been 3 weeks since someone said the refund check was actually sent out and it hasn’t been delivered and no one can give me a response on when it was sent out or when it should be here

      Business Response

      Date: 02/18/2025

      To whom it may concern:

      I serve as General Counsel for Apple Health Care, Inc. and it's 20 skilled nursing facilities including ******** ****** **** ******, d/b/a Apple Rehab **********. I was recently made aware of this complaint on February 17, 2025. 

      I have inquired into the status of the refund. I was informed by our accounting department that this refund was sent to the client, on or about February 14, 2025. We consider the matter closed. 

      Very truly yours, 

      Christian B. Shelton, Esq. 

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