Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Septic Tank Contractors

Septicology LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Tank Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMARC B.

    Date: 11/21/2022

    1 star

    MARC B.

    Date: 11/21/2022

    Property sellers beware! Do not let the buyers' agent arrange for your septic tank pumping prior to inspection. This co. hire the sates' most expensive pumping contractors! For a 500 gallon tank, the charge was $405. The same tank was pumped a year ago Oct for $155. Make your own pumping arrangement!

    Septicology LLC

    Date: 11/22/2022

    All parties involved with this transaction were made well aware of the pricing breakdown days prior to the septic tank pumping. All parties elected to proceed. It wasn't until after the pumping was completed that *** ****** decided to say that he wasn't comfortable with the price. The price that he states that he previously had the tank pumped for is not at all feasible from a business standpoint. We discussed with him why our cost is what it is - dumping fees at the wastewater treatment plant, labor costs, insurance cost, truck costs, fuel costs, etc. - but he wouldn't relent. In good faith, we provided him a $25 veteran discount as well, however, that still wasn't enough to appease *** ******. We tried everything possible to make this transaction as pleasant as possible for the customer, but sometimes you just can't convince unreasonable people to see value in the service you are providing.

    MARC B.

    Date: 11/28/2022

    I was not informed of the pumping fee in advance. This was arranged by the buyers' agent.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.