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Business Profile

Truck Driver Training

Affordable CDL LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Truck Driver Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called for the 1st time in November. Voice mailbox was full but owner called me back in 10 minutes. She said a new class would be starting that month and that I could put $1000 down as long as I made a weekly payment and the balance was paid off before completion of the program. I went to visit the school, signed a contract and the man who had me sign the contract told me that once the downpayment was received, he would be in touch to schedule me for the class. Due to limited funds, I needed to split the payment between 2 cards, so I went home to check the balance on the cards and put $1000 down through their website.

    A week later, no one had called so I called them. Voice mail was still full and no one returned my call, I called a total of around 14 times and got no response. Last month I drove the 1 hour and 5 minute trip to the school to ask for my money back, spoke to the same man who took my contract, he said that it was my fault for not showing up the next day. I was at no point told I should show up immediately after making the payment. He gave me a phone number to call to get my money back but it turned out to be the same number with the voicemail still full.

Affordable CDL LLC is NOT a BBB Accredited Business.

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