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Business Profile

Auto Customizations

Extreme Vehicle Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/16/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Extreme Vehicle Builders in ******** ** has been working on a vehicle of mine, a 1974 ***** for about four years now. They have never been good communicators, but I lost all contact with them this summer and I have emailed and left voicemails multiple times since June 2024 with reply. I am active military and am stationed is KS so I cannot just go over there and talk to them. I have over $100K worth of property at their facility and I am concerned that I cannot get them to answer a phone call or email and the last time I did talk to somebody there she did not know anything about my vehicle. I am asking for help to get somebody at EVB to contact me and confirm that my vehicle and parts are still there and maintain communication with me.

    Customer Answer

    Date: 09/16/2024

    I found out today that EVB is out of business. I found out by calling an adjacent business and asking somebody there about EVB. EVB did not notify me that they were closing. I do not know if my property is still there or how I am going to recover it. 

Extreme Vehicle Builders is NOT a BBB Accredited Business.

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