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Business Profile

RV parks

Gibson Hill RV Park

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 20, 2023 we pulled into Gibson Hill RV park. The manager stopped his tractor to speak to us. He had no idea we were coming, how long we were staying and he had no idea where site 14 was so it was useless picking a site via website. All amenities were broken or non existent. Playground equipment broken and a hazard. No horseshoes or mini golf. Pond unsafe and unfit for fishing. It was all lies. Manager, Kevin, was drunk from morning til night. Deserted and felt very unsafe there. We paid $630 for the month and have asked numerous times for a refund due to major false advertising. The owner will not call us back and we've been calling for over a month now. We left after one night. We've been full time rv'ers for a year and a half all over our country and never have we experienced anything like this. We just want our money back.

Gibson Hill RV Park is NOT a BBB Accredited Business.

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