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Business Profile

Bank

DR Bank
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for DR Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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DR Bank has 2 locations, listed below.

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    • DR Bank

      1001 Post Rd Darien, CT 06820-4553

      BBB accredited business seal

    • DR Bank

      138 Rowayton Ave Norwalk, CT 06853

      BBB accredited business seal

    Customer Review Ratings

    1.5

    Average of 2 Customer Reviews

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    Review Details

    • Patrice D

      Date: 08/03/2024

      I don't even want to give them a full star. As they are rude, and acting on their own, and not according to the laws.

    • Mareo A

      Date: 05/06/2024

      My account was suspended and closed without notification.
      I opened an account about 7 months ago because of a bonus offer promotion for a checking account. They rewarded $20 per month as long as you have a $2500 monthly direct deposit. The way they avoided paying the reward every month was by shifting the direct deposit date. For example, January pay would be deposited on 1 Jan, and February pay would be deposited on 30 Jan. They do this so they can avoid paying the bonus for February.
      This is a business practice that shows a lack of integrity with this institution.
      I also opened a saving account because they were offering 5% APY. I never had an issue with the savings account.
      When i attempted to login online to view my account balance before payday, i received an error message saying "my account is suspected pending investigation". When i called to inquire, no one would give me a reason. I was only told to call back in 10 days for an update. Keep in mind that I had an active $2500 direct deposit going to the checking account that i couldn't confirm.
      After 10 days, I called for a status update. I was told that my account was pending closure and I would receive an explanation in the mail along with a check for the amount of my balances.
      Since i don't have account access anymore, i can't confirm my account balances or access previous banking statements for accounting/taxes purposes.
      I recommend against using this bank as a primary banking institution. The $20 per month (sometimes) and 5% APY isn't worth the headache for me personally.

    DR Bank is BBB Accredited.

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