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Business Profile

Pressure Washing

The Power Washing Kings LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/05/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I CALL INTO THERE OFFICE TO TELL THEM THAT THERE WAS SOAP AL OVER THE HOUSE TO COME OUT AND PLEASE CLEAN OFF THAT THE JOB THERE NEVER DID WRONG THE OWNER CALL ME BACK I TOLD PLEASE I DO NOT WANT TO GO BACK AND FORTH JUST SEND SOMEOME OUT WE WAS COMING FROM A FUNERAL START GETTING VERY NASTY STATED IN WAS GOING TO ***** ** ** **** WE AND MY WIFE HAVE TO CLEAN UP WHAT THEY DO NOT

    Business Response

    Date: 06/13/2024

    The Powerwashing Kings has been serving CT for over 18 years with our Proprietary Pressure-less wash system. The Powerwashing Kings services off 1,000 house a year.

    The Powerwashing Kings did the work we were hired to do. We preformed all our duties in a professional manner. ******* was extremely aggressive, rude and abusive to all the staff, from the Lead Technician on the Job, our admin team, all the way up to the CEO.  The areas of concern ******* has is Oxidation on his house. We send a disclosure with all bids explaining the Oxidation. It was a service ******* did not purchase, which is an Oxidation Removal System. These areas were oxidation from the siding which we do not remove unless he purchases an oxidation remove system. He walked around with the Lead Tech after the was to inspect his house and then paid the Lead Tech. ******* was on site and approved the job.

    Customer Answer

    Date: 06/20/2024

    Why did close this case I am going  to report you to *** ***** ** ** this complaint very important this company owner threatened me so your telling you guys alright with people in business to do this to people so how do you help the people you guys are for people like this in business 

The Power Washing Kings LLC is BBB Accredited.

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