We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Services

East Windsor Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/19/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today I was calling to make a payment with the ****** ******* and the owner Mark answered the phone very unprofessional . As I was asking how do I make a payment he just hung up in my face . So when I called back to ask to speak to the manager he mentioned that he is the owner after that he started threatening my husband.

    Business Response

    Date: 05/18/2024

     Honestly this is a waist of my time.  I did answer this call but what this lady refuses to admit is that I was extremely NICE to her when I told her that I could not help her. That I was not in the office and did not handle this type of business for the company I partner with and that she reached me on my cell phone. I also told her that this was a bad time for me as I was in the middle of a personal crisis . Did not inform her of the crisis i was in the middle of , But made it clear I needed to go....... She would not take that at face value started with more questions I again said that I was not in office and did not handle this type of business for the company in question. Again she started flapping her big mouth at me unhappy that I could not provide her with the assistance she required.... So yes at that point instead of saying some thing rude I hung up the phone... You see I was in the middle of saying good bye to my German Shepard **** (having to put him to sleep for he had cancer) and anyone who knows me understands that dog ment the world to me...... I hung up the phone continued to say my good byes to ****..... As I was leaving after saying good bye to **** this womens husband called me and started on me saying that I was rude and how dare I hang up the phone on his wife. I tried to to defend myself this guy said he would kick my ass I than lost it !!!!!! I did call him female genitalia and told him that I would like to meet him at my shop to get some of my aggression out ..... At my office I told the person who works with me what had just happened and he tried calling this person to settle the waters make piece with him and he started with my helper also saying he was going to get his people and come take care of us.... He than said you sound like you are a black man ??? Which my helper is and what that had to do with anything..... My helper than said come on down pal we are here and I don't think you want any of our smoke !!!!!!! Come down buddy !!!!!! The person never showed up just has been posting stupid complaints on the internet , called the police to complain , Also called the company I partner with to complain . These people are a perfect picture of our future little computer tough guys !!!!! Next time a person tells you they can not help you listen. Your are no one special and do not deserve special treatment !!!!!!!!! People start with this expectation of of another person having to do things that the person who is doing the expecting could easily do them selves through the computer or cell phone they use to do all this ******** complaining on !!!!!! GET A LIFE !!!!!!!!!

East Windsor Auto is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.