We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Medical Spa

Blush Med Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Spa.

Complaints

This profile includes complaints for Blush Med Spa's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Blush Med Spa has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/18/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i had a ***** membership with this company where they would deduct a monthly fee for services every 3 months. there was a period when they switched over their systems and it would delete my credit card info, so i would have to go in and hand them my card for payment which they had to do manually. all of my payments are reflected on my bank statement. a couple of months ago, i kept calling to make my regular appointments but their systems were always down, and id get promised a call back after resolve. it went like this for a couple of weeks until i stopped going and called them to cancel membership. payments stopped until i received a phone call months later that owed over $500.00 , then a few weeks later, a letter.. every service i received from them was paid . i dont know how they came up with a total of $539.19 for services in September of 2024 when its almost been a year since ive been seen by them . They also couldnt explain it over the phone

      Business Response

      Date: 11/11/2024

      Hello,

      This client is in collections. She was made aware we had missed payments and did not pay. Also she did not have to come in to make the payments, it could have been done over the phone. Our systems also were never down at all even though she states we were down for a couple of weeks. Here are some notes from her chart. 

       

      1) COLLECTIONS: Client owes Nov 169, January 169 and February 169 (169 x 3 plus tax)

      2) We reached out to client several times. Sent another note today that we need her missing payments. Missing November 2023, January2024 and February2024 payments (3 x 169 plus tax)

      3) Client came in today and wanted to book and appointment but she owes money and said that she will pay cash and thinks her payments did go through and she would send over screenshots. It looks like Nov payment for prior Aug correction never went through and then she got another correction in Nov and the Dec payment went through but not the Jan so currently we need Nov, Jan and Feb payments before she can come back in for her Feb correction. Weaved about missing Jan/ Feb payments

      Customer Answer

      Date: 11/13/2024



      Complaint: ********



      I am rejecting this response because: 

      How do I owe November, January and February...but December was paid? please provide my payment history with blush, and provide the service history 



      Sincerely,



      ******* ******

      Customer Answer

      Date: 11/27/2024

      Why was this closed? The company has not provided proof that I owe them anything. I believe this to be fraud .  Why was this closed out?

    Blush Med Spa is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.