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Business Profile

Plumber

N&J Plumbing LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromPhilip G

    Date: 10/26/2023

    5 stars
    Absolutely the best plumbers I’ve worked with. Needed a water heater replaced and reached out 5 different companies before this one. This team was on time, has great communication and super knowledgeable. Staff were prepared and had no issue. 100% recommended.
  • Review fromPatricia N

    Date: 10/20/2023

    1 star
    I had to click on one star, but they don't even deserve that! Horrible experience! They were referred by **** ***** to replace a toilet. The gentleman I spoke with was very professional and courteous. He told me that I had to purchase the toilet before they could schedule an appointment. I did. That was the last time I ever heard from them. No one returned 2 phone messages and an email directly to the company.
    This is not a company to rely on. I am trying to contact Home Depot to request that this company is never used by them again.
  • Review fromRamona W

    Date: 08/18/2022

    1 star
    AWFUL. I purchased a heater at Lowe's and was contacted by 1800heaters to schedule installation and removal. N & J Plumbing LLC.was the subcontractor for the job. Installation was scheduled for 5/27/2022 around 10 AM. No-one contacted me on that day, after 3 calls to them I was finally contacted at 1:30 for installation between 5PM and 9PM. Rescheduled for 5/31/2022 again never heard from anyone and when they finally came they were poorly equipped with a broken pump,no rags , not even a shop vac. Needless to say I wound up with a flooded cellar and supplied my own shop vac and rags. They could not remove the old hot water heater and said they would contact me the next day about removal, again NO call. I finally called them on 6/8/2022 they'd come on the 15th...NO show NO call. I called them once again they promised to come on 6/20/2022....NO call NO show. Reached out to owner Nick on 7/11/2022 promised removal and offered a $200. gift card to Lowe's. Old heater FINALLY removed but no gift card. I again reached out to Nick...another promise of gift card....Here we are on8/18/2022 and another promise unfulfilled. Absolutely the worst scheduling and communication that I've ever experienced.

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