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Business Profile

Vitamins and Supplements

Ultimate Nutrition, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is selling ************ (much cheaper product) mislabeled as **** *****.

    This is potentially dangerous because it can unknowingly send diabetics into shock. **** ***** is popular among diabetics because it's a very slow digesting complex carb, whereas ************ has an insanely high GI index which can be fatal to diabetics.

    There is currently a worldwide shortage of **** ***** due to droughts and the war in *******, and there are no other sellers of this product. They are exploiting the vacuum for personal gain with a counterfeit product.

    If you require proof, just let me know. I'd be more than happy to assist. I have several unopened containers.

  • Initial Complaint

    Date:11/17/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 containers of ******* ****** from Ultimate Nutrition (UN) several months ago. I have left messages with UN and they don't return them. I can't even get a person to talk to there because it goes to VM. During the shipment, it appears *** Ground damaged one of the containers in the box containing the product. One of the container's bottom was cracked and powder was all over the inside of the box. I filed a report with *** and they claim to have emailed UN and they haven't responded to them either. The damaged container has a value of about $98.

Ultimate Nutrition, Inc. is NOT a BBB Accredited Business.

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