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Business Profile

Allergist

Allergy Associates of Hartford, PC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/28/2023

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have multiple insurance companies and find it exceptionally hard to believe that i would owe any more money to Allergy Associates yet I keep recieving a text stating that I owe them over $300.

    I have called the billing department and spoke to three separate service representatives asking for an itemized detailed accounting of the services rendered, as well as what was paid and by which insurance companies to be sent to the email I have provided. At this time they have yet to furnish such request.

    They do however continue to send me a bill via text however have yet to provide to me the itemized detailed accounting.

    At this time I am disputing the amount due unless and until I receive the itemized account either by email (which has been provided on three separate calls) or by mail which they have on file.

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