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Business Profile

Clothing

Macrae Skye Operations LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Macrae Skye Operations LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Macrae Skye Operations LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/27/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A representative of this store had a booth at the ******* ******* outdoor market in *********** ** on Sunday, June 23, 2024. My husband and I purchased a framed poster (Purchased on my husband's credit card, ***** *****). The ****** **** representative offered to deliver the print to our house in **** ******* between 5PM and 6PM that same day. So that time has come and gone and nothing was delivered. It's now been four days of zero response. I have emailed and also filled out the contact form on their web site and got no reply, Now we want s refund - and also other potential customers must be warned!

      Customer Answer

      Date: 07/01/2024

      We have requested our bank to cancel payment

    Macrae Skye Operations LLC is NOT a BBB Accredited Business.

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