Complaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 1 complaint closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/11/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Pieces of my cabinets are falling not even 60 days after he said he was completed ry isn't completed at all just blotches of stain. All of the butchers' block is rough feeling it should of been sanded first. I have a part of my backsplash that that put up like he couldn't fit a piece so he just hammered a piece of it to the wall. My ceiling was popcorn which I asked to be removed which was done but not smooth just painted over. My ceiling fans are full of dust, the window not painted. My floor by the door not finished and I asked why and he said I had no more flooring and he didn't want to spend $70 more dollars just for that area. I found a box of the flooring on the back porch. The back porched is filled with garbage (which didn't need to be if he had kept the garbage dumpster for 4 days). The outside is filled with cardboard boxes from which the cabinets were in. Pictures provided below.
Business Response
Date: 11/13/2024
We did everything we were contracted to do she said she was happy and gave me my check then waited a week to bash me on social media and the bbb and never called never texted to say anything was wrong we would’ve fixed anything for her and was never given the chance
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