Beauty Supplies
The Roxy Grace Company, LLCAbout
About This Business
Products and Services
Bath Fizzy Kits and individual premade fizzies,
Body Scrub Kits and individual premade body scrubs
Years in Business: 10
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 8/20/2015
- Business Started:
- 11/14/2014
- Business Incorporated:
- 2/13/2015
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Ms. Lynne Dominick, Marketing Manager
- Ms. Andrea Ort, Manager
- Mr. Gary Lyons, Member
Additional Contact Information
- Principal Contacts
- Ms. Andrea Ort, Manager
- Customer Contacts
- Ms. Andrea Ort, Manager
- Additional Email Addresses
- Sales: Email this Business
Additional Information
- Payment methods
- Cash,Personal Check,Business Check,Cashiers Check,Money Order,MasterCard,Visa,American Express,Discover,PayPal,Debit Card
- Refund and Exchange Policy
- Roxy Grace and Company has a 45-day
money back guarantee.
If you’re not satisfied for any reason, please return the products to us for a full refund!
RETURNS
Your satisfaction is extremely important to us. If for any reason you are not satisfied with your purchase, please let us know. Making a return is easy. We simply ask you to complete a Return Authorization Form (click on the link below) and return the merchandise along with the completed form to:
Roxy Grace Company, 30 Renees Way, Madison, CT 06443
It is your responsibility to pay for shipping of unwanted items back to us and you must return the product(s) with the ingredients unused, within 45 days from the date you received your order to be eligible for a full refund. Although shipping and handling fees will not be refunded, you will receive a $5 credit for shipping and handling off of your next order. Credits may be used within a 60 day period from receipt of the refunded product(s).
Items that can not be returned:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 45 days after delivery
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, and you will be issued your $5 coupon code for a reorder to be used within 60 Days.
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: [email protected]
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. - Business Categories
- Beauty Supplies, Health and Wellness
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