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Business Profile

Roofing Contractors

Russo Roofing Inc.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromBonnie K

    Date: 06/05/2025

    1 star
    DISTORTED SIDING
    Russo Roofing installed vinyl siding on my house in 2023. About 9 months later, in June2024, I noticed that some of the siding had distorted, and informed Tony Esperti, the owner of Russo Roofing. They replaced the damaged siding in September 2024. I now see the same distortion in the same area after only 8 months since replacement.
    When we started 2 years ago, Tony was helpful, patient, and responsive. Last year, he and the siding supplier inspected the house and had me file a complaint with ************ the siding manufacturer. At first Tony and C********** claimed that the distortion was caused by reflected sunlight, which is not covered by the warranty. After much delay and contentiousness, in September, Tony, to his credit, replaced the distorted siding without charge. He thereby tacitly acknowledged that sunlight played no role. Industry people know that the distorted siding on my house is not due to sunlight. Both times, the worst distortion is at window corners and between windows near each other. Reflection distortions have diagonal wrinkles whereas the distortions on my siding are horizontal (parallel to the ground). The distorted area is shielded from sunlight by bushes and the house next door. Neither Tony nor ********** can identify any possible source of reflection. Temperatures and weather in southern CT are not hot enough to cause distortion. This spring has been unusually chilly, cloudy, and rainy. Other vinyl-sided houses on my street and throughout the neighborhood have not had distortion.
    I have photos, documents, and other data.
    Russo Roofing must quickly fix this problem and replace all siding in the vicinity of the distortion, at no cost to me, and warranty their new installation.
  • Review fromSusan F

    Date: 04/10/2024

    5 stars
    Russo Roofing was great to work with from start to finish. They provided a quote quickly, scheduled the job promptly, removed and replaced my roof leaving my property clean. Gutter installation was beautifully done. I am extremely pleased and highly recommend Russo Roofing.

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