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Business Profile

Dentist

Hartford Dental Group

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMaxine F

    Date: 12/18/2024

    1 star
    Dear Hartford Dental Group,
    I am writing to share my experience during my visit on Dec. 11, 2024, when I had two teeth extracted. Unfortunately, my experience with Dr. B***** and your practice was far from satisfactory.
    First, Dr. B***** did not take the time to explain the procedure or what I should expect, which left me feeling unprepared and anxious. The extraction itself felt rushed and was unnecessarily rough. Additionally, I witnessed Dr. B***** reprimand the assisting hygienist over a minor issue. This incident was uncomfortable and unprofessional. He lacked bedside manner and made an already stressful procedure even more unbearable.
    After being discharged, I was not provided with adequate aftercare instructions or the appropriate medication to aid in my recovery. A week later, I am still experiencing significant pain, headaches, swelling, and bleeding in the affected areas.
    Furthermore, I found the receptionist to be unprofessional. I highly recommend that she undergo additional training in customer service to improve her interactions with patients.
    Overall, my experience with your practice was disappointing. I would not recommend your services to others.

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