We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Gutter Cleaning

John's Gutter Cleaning LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Stu W

    Date: 11/30/2024

    I received a quote from John's Gutter Cleaning, LLC on 11/16/24 for cleaning my gutters. We agreed on a price & date 11/29/24. I asked what time & was told "I do confirmation calls the day before and give an ETA." The day before was Thanksgiving with the date of service being the day after Thanksgiving. I emailed on 11/29/24 at 7:30 am asking what time I could expect service. I was told between 1 - 3. I called the office at 3:10 & explained that I was still waiting for service. I was told she thought they would have been there already. I received a knock on my front door at 3:30. I explained I didn't feel they would have finished before it got dark given the size of my house especially if they were going to run a hose through the gutters as they promised. I know how long it takes. I asked if they could come another day to be sure they had enough time to not rush through the job without time constraints of it getting dark. They called the office & gave me the phone. I asked if it was the same woman I spoke with earlier. She said yes. I asked when they could come back. She said tomorrow (11/30). She said between 8:30 - 9:30. John's Gutter Cleaning, LLC never showed up on the promised date & promised time & never called. In my opinion, John's Gutter Cleaning, LLC is not reliable. They never contacted me to confirm the appointment. When I contacted them, they didn't show up within the 2 hour window. John's Gutter Cleaning, LLC didn't call either. John's Gutter Cleaning, LLC didn't show up at all or call on the 2nd agreed upon date and time. Quotes copied from their website are complete contradictions to my experience with John's Gutter Cleaning, LLC.  reliable services that you can count on Our customers are our first priority. “We take great pride in the quality of our work and strive to maintain and build our happy customer base year after year” - John (Johnny R****) There is nothing reliable about John's Gutter Cleaning, LLC based on my experience.

John's Gutter Cleaning LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.