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Business Profile

Business Services

My Business Assistant

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered their product by mistake. My credit card was charged, and then stolen. I contacted them for a complete refund the next day (they have a 30 day refund policy) I have email traffic of several emails showing that I asked for my money back and for the product to be cancelled. They did not respond nor refund me. They have a phone number listed but all it says is that they have higher than usual business contact by email. They made the letter look very official. My company had already established a LLC, I didn't m=need them to confirm it, I already had my lawyer do it for me. Thats who's listed on the papers they sent me to "file " my LLC, not their company but MY lawyer. It's a scam big time and I figured that out the next day after I placed the order. I would like my money vback.

My Business Assistant is NOT a BBB Accredited Business.

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