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Business Profile

Chimney Repair

Brian's Chimney Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chimney Repair.

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Mary R

    Date: 10/22/2024

    Mike was good and careful to keep our living room clean as he swept the chimney. He deserves a good rating. What’s strange is we have used Brian’s before. We attempted several times to contact Brian to discuss a chimney cap. And the invoices we received do not list Brian’s Chimney. It was another company called ******* **** They do not respond to phone calls. So a definite lack of customer support we have seen in the past. What gives???

  • Lou G

    Date: 10/13/2023

    DO NOT HIRE EVER! I used this company to put in a new chimney liner at the same time I was getting a new furnace in 2021. Upon inspection/service of the new furnace this past week - it did not pass. I was shocked as everything was brand new! I was advised to get the chimney checked out first before they looked to the furnace as the problem. So I called Brian's - since they installed it - and never heard back. I got another chimney company to come out and they were shocked at what they found. See the pictures. Completely wrong type of liner had been installed, it was a used liner not a new one, they did not run it to the bottom on either end and instead just used an OPEN piece of sheet metal at the furnace pipe entrance and cemented the sides of it to the foundation wall. ARE YOU KIDDING ME!!??? No wonder smoke was coming back through the furnace pipe. He left his rope in the liner and the top part of the liner was halfway closed off, and had barbed wire all over it and was twisted like it was just shoved in there without the correct angles and did not even go all the way down on the outside. There was no insulation around it along the bricks that are outside of the home to keep the winter cold out of that area and keep the masonery off it. Everything had to be torn out and then all new had to be installed that cost thousands to fix. So Brian's Chimney Service completely ripped me off and they are completely inept! No wonder I never got a call back. And thank God I have an oil tank and not gas or would have been subject to carbon monoxide poisoning since would not have smelled it. If it wasn't such a pain in the butt to sue them, I definitely would sue. This company put my family is a lot of danger. Again, DO NOT HIRE. P.S. I gave 1 star because they showed up for the job so they could I guess "honestly" rip me off.

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