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Business Profile

Computer Hardware

Bottom Line Telecommunications, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Cameron S

    Date: 02/11/2023

    Cameron S

    Date: 02/11/2023

    I'm not normally one to leave reviews but these negative ones really irritated me as they seemed to be people who were frustrated at the GLOBAL supply shortage situation and taking out their anger on the retailer so I thought I'd give my experience. To start I will say the website does look really outdated but hey works for them I guess. The item I got was in stock and shipped within 24 hours. Got confirmation updates and was notified when it shipped and a link to track it through UPS. Got the item five days later and had no issues whatsoever, 10/10 would buy again. The bottom line is (no pun intended) if you need an item right away and aren't prepared to wait a bit then backordering is probably not your best option. Fortunately for me the item I ordered was in stock and everything went as smoothly as it could. Side note: 5 stars for the review responses alone. I've never seen a business call out bad reviewers like that and I absolutely love it

    Bottom Line Telecommunications, Inc.

    Date: 02/13/2023

    Thank you for your thoughtful review, and business! We greatly appreciate them both, and hope to serve you again.

  • Dan G

    Date: 06/10/2022

    Dan G

    Date: 06/10/2022

    If I could give zero stars I absolutely would. This is the worst company I have ever dealt with, they take your credit card for a preorder, then will ship your items 6-9 months later even after you have canceled the order without any recourse. This is the second time this is happening to me, and I have filed a dispute with my CC company to reverse the charges. I wouldn't wish this buisness on my worst enemy, AVOID AT ALL COSTS, TRUST ME YOU WILL BE SORRY.

    Bottom Line Telecommunications, Inc.

    Date: 06/13/2022

    Unfortunately, your review is inaccurate. Customers can cancel orders at any time after the first 24 hours, up until inventory arrives, via our website. Customers are not charged for preorders until they ship. While customers wait for preorders, they are provided with an e-mail every single week reminding them of the order. At the top of every e-mail is a link to the order's status where they can cancel the order. Canceled orders don't ship, so you didn't cancel your order. It's pretty much that simple. You're aware of this as you placed several orders with us, and received plenty of e-mail about those orders every single week.

Bottom Line Telecommunications, Inc. is NOT a BBB Accredited Business.

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