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Business Profile

Petroleum Oil

Connecticut Propane & Petroleum, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Petroleum Oil.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromhong b

    Date: 11/25/2024

    1 star
    This company is terrible. I canceled the service because the high price of the propane. They would not refund me the money since the tank has more than half of the propane
  • Review fromPAUL V

    Date: 07/13/2023

    1 star
    I did a review of CT Propane last March, after my tank rental fee went from $65 to $150 and expressed my outrage at the price gouging. Four months later, they responded. (Must be very busy). In their response, they defend themselves, falling back on the ' tough economy.' I get it. I owned a small business for 15 years. Then, they talk about having to ' pay their employees ' and 'putting gas in their trucks.' All fair arguments, except for a couple things. NONE of their employees has EVER had to come to my house on a service call. NONE of their trucks has EVER had to drive to my house for a service call. The only expense incurred with my account was a 60 cent stamp to send me an invoice, and they don't even do THAT anymore. The invoice is e-mailed now. So, please justify to me again, CT Propane, your increase from $65 to $150, when the ONLY expense you have regarding my account is a 30 second email. I'm waiting...
  • Review fromLouis L

    Date: 12/27/2022

    1 star
    They double charged me for tank rental and then double charged me the price they quoted me over the phone for propane. Because I couldn’t remember the girls name that gave me quote they wouldn’t honor it! They made up one higher than the one she quoted! I would never do business with them again! Customers beware! Watch your invoices! Once tank is empty will be switching companies!

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