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Business Profile

Bicycle Dealers

Pedal Power

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bicycle Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jacob N

    Date: 07/12/2025

    I don’t usually leave reviews, but I won’t be giving the ****** shop my business again.
    This started in Fall 2024, when I brought my bike in for a full tune-up. It came back looking great — tight brakes, true wheels, smooth shifting. I happily paid $185, stored it for winter, and looked forward to spring rides.
    When I pulled it out in spring, the rear tire was flat. With a big July bike trip planned, I wanted it fixed.
    Visit 1: In June, I paid $24 for a tube replacement. The mostly younger staff were joking around and not focused. I overheard one say they nearly blew the tire by overinflating it. By the time I got home, it was flat again.
    Visit 2: They blamed the tire liner. I paid another $24 for a new liner, tube, and labor. Again, they nearly overinflated it — one joked, “That was a close one.” It was flat again when I got home.
    Visit 3: They said the liner exposed a spoke that punctured the tube. I offered to buy a new wheel, but they said they could fix it. I left the bike overnight and asked them to only call if the tire held air. It didn’t. They did more work sanding spokes and eventually got it to hold air — but now the wheel was out of true and rubbed the brakes. I still hadn’t ridden it once since the original tune-up.
    Frustrated, I told them to install a new wheel but wasn’t paying full price since the damage clearly happened at the shop. I’d already spent over $200 and still didn’t have a rideable bike.
    Visit 4: The day before my trip, I paid $91 for a new wheel and labor. When I loaded it onto my car rack the next day, the front tire was flat.
    So either they swapped the faulty rear tire to the front out of spite, or repeated the same overinflation mistake.
    I cannot trust this shop to do basic repairs. After spending over $300, the bike was never rideable, and I had to borrow one for my trip. I’ll be taking it elsewhere to fix the front tire. I strongly recommend finding a more professional, reliable shop.

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