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Business Profile

Mortgage Lenders

Total Mortgage Services, LLC

Reviews

Customer Review Ratings

3.4/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromEloisa M

    Date: 07/26/2024

    1 star
    I have to give this campany 1 star ?? because i was talking to this mortgage lender hes Name is Jeremy Graham he was very rude disrespectful to me also ****** I didn’t appreciate the way he talked to me on phone if he can’t help people is not from this country people who have English speaking with accent please whoever is his manager have to talk to him about he’s manners he was very unprofessional
  • Review fromAlex D

    Date: 06/25/2024

    5 stars

    Alex D

    Date: 06/25/2024

    I've used Total Mortgage for 4 separate home purchases, with 2 different loan officers and the experience has been nothing short of fantastic. They make the process simple and provide solutions to get you to the closing table. I will continue to go to them for my next investment property. Highly recommend.

    Total Mortgage Services, LLC

    Date: 06/26/2024

    Always a pleasure working with you and your family, Alex. Thank you for sharing your thoughts and here's to wishing you and the family a wonderful Summer.
  • Review fromTodd E

    Date: 06/24/2024

    5 stars

    Todd E

    Date: 06/24/2024

    As first time homebuyers in a competitive market, we had plenty of questions and apprehensions going into the mortgage process. We could not be happier with the professionalism, service and knowledge put fourth by Total Mortgage. They were there every step of the way and we felt so comfortable throughout the entire process. We would highly recommend Total Mortgage.

    Total Mortgage Services, LLC

    Date: 06/25/2024

    ***** thank you so much for choosing Total Mortgage and it was our pleasure to assist you and your spouse in your journey. We are thrilled you enjoyed the experience and wish you and your family all the best. Congratulations on your new home!
  • Review fromAngela H

    Date: 02/28/2024

    1 star

    Angela H

    Date: 02/28/2024

    This company is on my credit report and I never did business with them.

    Total Mortgage Services, LLC

    Date: 02/29/2024

    This is not my customer.
  • Review fromAlex G

    Date: 02/19/2024

    5 stars

    Alex G

    Date: 02/19/2024

    I closed my first home with Total Mortgage this year and I could not recommend them more!! From start to finish the process was smooth and easy. They take the time to walk you down the path to home ownership, answering any questions you may have. They made buying a home not scary!! I would recommend this company to anyone looking to buy a home.

    Total Mortgage Services, LLC

    Date: 02/21/2024

    ***** thank you so much for taking the time to review us. We are delighted that you had a pleasant experience which is our number one goal. Thank you so much.

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