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Business Profile

Magazine Publishers

Milford Living Magazine

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Complaints

This profile includes complaints for Milford Living Magazine's headquarters and its corporate-owned locations. To view all corporate locations, see

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Milford Living Magazine has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/20/2023

      Type:Delivery Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid for a subscription for this magazine several times. The latest was in March 2023 and I have yet to recieve an issue. I contacted Suzanne C***** via email and ******** *********.

      [email protected]

      Via ******** ********* she promised to send me an issue in October 2023 which I never received. I have tried to contact her via ******** ********* and tell her I never received a single issue. I have provided my address and phone number to try to discuss the status of my subscription. She has not responded to me. I would either like a full refund or the subscription I paid for.

      Business Response

      Date: 01/18/2024

      **** ******* has communicated with our office that he has received his magazine. We know delivery has been made and confirmed. The issue has been resolved. Thank you.

      Customer Answer

      Date: 01/18/2024



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      I tried resolving this for almost a year but thanks to the work of the BBB the business finally responded and did the right thing. 



      Sincerely,



      **** *******

    Milford Living Magazine is NOT a BBB Accredited Business.

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