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Business Profile

Construction Services

Nardi Masonry Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/18/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I STARTED BUSINESS WITH NARDI MASONRY BACK ON NOV 2023, I REACH OUT TO THIS COMPANY FOR A RE-DO OF MY DRIVEWAY. THEY STARTED THE WORK ON NOVEMBER 17,2023 AND FINISH THE WORK ON DEC 12,2023. A MONTH AFTER JAN 4, 2024 I STARTED HAVING ISSUES WITH MY SWEAR PIPE, I CONTACTED *********** TO COME BY AND CHECK THE ISSUE, THEY HAD TO CUT THE NEW ASPHALT AND DIG DOWN TO FIND THE LINE , THEY FOUND LINE WAS BROKEN AND CRUSHED AND PARTLY GONE, WHICH NARDI MASONRY NEVER MADE ME AWARE OF THIS ISSUE, ALSO THE COMPANY FOUND A WATER WELD UNDER THE EXISTING DRIVEWAY AND THEN COVER IT WITH OLD ASPHALT WHICH THEY DIDN'T MAKE ME AWARE OF, I CAME TO FIND THIS OUT AFTER THE FACT. I FEEL LIKE COVERING THE WELD AND COMPACTING WITH THE MACHINES MAY HAVE CAUSE THE BROKEN PIPE. I CALLED BERNARD THE OWNER OF NARDI MASONRY TO MAKE HIM AWARE OF THE ISSUE HE AGREE ON REPAIRING THE DRIVEWAY FOR A $500 CHARGE AND THEN CHANGE HIS MIND AND GAVE US A $950 QUOTE. I FEEL THIS COMPANY IS TRYING TO TAKE ADVANTAGE OF THEIR CUSTOMERS. I NEVER ASK FOR NARDI TO REIMBURSE ME THE FEE *********** CHARGE WHICH IT WAS $5,500, I JUST WANT THE DRIVEWAY REPAIR.

    Customer Answer

    Date: 01/30/2024

    I will like to give you an updated the owner of Nardi Masonry reach out to my husband to discuss the repair of the driveway, which he follow through on Monday , January 29,2024 the driveway was patch by the company and the issue was resolve. 

Nardi Masonry Construction LLC is NOT a BBB Accredited Business.

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