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Business Profile

Pool Service

Irish Springs Pool Water LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Service.

Complaints

This profile includes complaints for Irish Springs Pool Water LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Irish Springs Pool Water LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/25/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company took their over weight truck and backed into my driveway and put three cracks in it. I have been very nice to them throughout my conversations in asking them to repair my driveway. Last year they tried to fix it, but this year the cracks have now gone across the whole width of my drive way. They want to do the same thing but was advised by a friend who had worked for a driveway company. I have called them at least 6 times to replace my whole driveway, because this is the only way to not have the cracks come back again. They have been very Uncooperative, each and every time that I have called them. They gave me ( I had to ask for it a two year warranty, in case the cracks came back) they did. This is not right, the driveway is only about 4 years since I had a new driveway put in. Like I have said. 6 times I called and Was very nice to them. But now I have to put a complaint in here in hopes that you can have this company do what is right. Again I did not give they permission to have such a heavy truck back into my driveway. I also had a personal from the company to look at it ,even he could not understand why they had to back into my driveway. He said they have a hose they could have used . I do not have any money to fix this myself.

    Irish Springs Pool Water LLC is NOT a BBB Accredited Business.

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