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Business Profile

Health and Wellness

QC Kinetix

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for QC Kinetix's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

QC Kinetix has 3 locations, listed below.

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    • QC Kinetix

      1 Long Wharf Dr Ste 303 New Haven, CT 06511-5944

    • QC Kinetix

      100 simsbury rd suite 208 Avon, CT 06001

    • QC Kinetix

      622 Hebron Ave Suite 204 Glastonbury, CT 06033

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:11/07/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Started treatment 10.25.2023. Paid to QC KINETIX non-surgical regeneration *** ***** **.a total of $16,000.00. Diagnosis : B/L Knee, L shoulder pain. Treatments for the pain was in 4 visit, First visit was Plasma Therapy, Second A2M Therapy, Thirt BMAC Therapy, Visit 4 PRP (I do not performed). Laser Therapy performed prior to each treatment. The QC KINETIX has not delivering products and services that are for (** ****** ***** ******** *** *******) TO BE FREE OF PAIN. I demand a full refund from this business because I am in the same state of pain and difficult to walk painless then when I started the treatment.

      Business Response

      Date: 11/23/2023

      We are sorry that Mr. ***** is still in pain. However, all patients are advised that our treatments take time. The vast majority of our patients have see a reduction in their pain by at least 50% within 6 months of starting treatments. And they will continue to see improvement for many months after that. Patient compliance is also important; all treatments must be completed in order for the patient to receive the best outcomes. We have a very high efficacy rate and have helped hundreds of patients in our New Haven clinic. We would welcome the opportunity to continue treating Mr. ***** and have him come into the clinic to finish his treatment. 

    QC Kinetix is NOT a BBB Accredited Business.

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