Reviews

Review Details

• Review fromDawn C

  Date: 07/14/2024

  1 star
  If I could give this business zero stars I would!! Every review on here is exactly what we experienced!!! The workers obviously had no moving experience, like it was just a summer job! They had no tools to take anything apart, nothing to cover or secure the furniture and one of the workers wreaked of marijuana. The job took much longer than was antipicated as these workers were not efficient and multiple things were damaged! The owner, Chris, is an extremely vile bully who obviously feels he can scream at and cuss customers out!! He did not want to listen to anything we had to say, he just swore at us, called us scum bags and threatened to sue my friend who hired him. If you notice, a lot of the negative reviews are from women!!! I truly believe he feels superior to women anc feels that he can treat them like crap!!! BUYER DEFINITELY BEWARE OF THIS HORRENDOUS COMPANY!!!

• Review fromlaura B

  Date: 05/14/2024

  1 star
  Terrible when I went to cancel the guy Chris was rude and I had to wait over ten days for refund and he said he was keeping some money from me nothing was never signed. Then they called me 3 times the day of my move and one of the calls was from him leaving me a message that his guys may not get to me if they could earlier now my closing was 2 out of my hands!! I was so glad I canceled we could of been without our furniture the day of our move!! Very poor costumer service. DO NOT GO WITH THIS COMPANY!! Moving is stressful enough.

• Review fromJoy C

  Date: 01/26/2024

  1 star
  Horrific Experience especially with the owner, Chris.
  I used their service two days ago. They arrived an hour and a half late. They did not protect my furniture, tv, mattress. My mattress was brand new and it looks as if it was dragged through the mud. TV has scratches, antique table has a deep scratch and missing finish, the sleigh bed has been damaged. None of my items were protected. The next morning I texted the owner, Chris to let him know that I never received a copy of the fully executed agreement (which means null & void in the state of CT), I never received their insurance information, and they charged me for an extra 1.5 hours when it should have been one hour. They told me that I could not use my credit card and had to venmo them. At the end of the day, the owner accused me of using the insurance as financial gain, called the Dept of Consumer Protection where my Real Estate license is, called my former broker, and the local board of Realtors trying to get me in "trouble." First, my career has nothing to do with this move nor were they contracted to move any real estate related items. He sent me harassing text messages where I had to block him, and said the he is great at this and to let him know if I wanted to continue...with what I have no idea. Needless to say, I am contacting the BBB and spreading this warning to anyone whom needs a moving company. My advice is, continue on with your peaceful life and avoid unnecessary harassment.

• Review fromSharon D

  Date: 11/18/2023

  1 star
  If I could give zero stars I would. The owner Chris is the most disgusting vile man. He just swore and cursed at us for 5 minutes nonstop because we called with concerns about movers NOT showing up as well as a plethora of other issues which I will list below: 1. The movers forgot to show up/ removed my roommate from
  The schedule. 2. The movers were visibly under the influence/ high 3. Our friend had to do the heavy lifting and majority of the move FOR THE MOVERS. 4. THEY FORGOT 6 OF HER BOXES. And left them in a hallway of a Cubesmart overnight at risk for being stolen. They still have her company backpack in their truck and and have not returned it. The review about Chris having anger management issues is NOT fake. HE IS A ******* STAY AWAY FROM THIS COMPANY. Pictured below is proof of the boxes left at the cubesmart unattended for a full day

• Review fromNat N

  Date: 10/20/2022

  1 star
  The reviews here and on Yelp about the poor quality of the service and the deplorable attitude of the owner, Chris, are completely true. They were 5 hours late (never gave us a heads up or expectation of when they would arrive, we had to keep calling), kept us up until 1am finishing the move, did not care for our belongings (wrapped nothing, just threw it all in the truck, they didn't even use the mattress bag that we provided), and Chris had no interest in addressing any of our concerns. I asked him for a receipt after the move in order to see how they accounted for our charges, as there were crew members just sitting around throughout the duration of our move, and he wasn't even able to provide me with a breakdown of the cost. Instead, he tried to convince me that we had been given a $100 discount because he "made an error" in our charge. Chris's communication style is to barrage his customers with streams of angry text messages in an attempt to gaslight and threaten them. This company needs a new owner or needs to go out of business -- do not give them your money.