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Business Profile

Night Club

Gotham Citi Cafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Night Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/28/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to gotham Friday night with my friend for a birthday, I paid them three dollars to keep my bag and then I came back multiple times and my bag finally was gone. I provided my ticket and was told they knew nothing. But someone took it. I got no compensation, lost my house keys, wallet, I'd, bank card and have to pay fees to get it all back even tho it was their responsibility to keep it. 17.00 for my permit to be sent out to me. 10.00 for my bank card to be sent out from ***** ********, 30.00 for my cross body bag. (Not sure how much but my roomate had to pay alot of money to replace the locks since my house key was in the bag and my permit had My address on it )

Gotham Citi Cafe is NOT a BBB Accredited Business.

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