Reviews

This profile includes reviews for Big Sky Fitness's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Big Sky Fitness has 5 locations, listed below.

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  Big Sky Fitness

  58 Commerce Ct Newington, CT 06111-2246

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  Big Sky Fitness

  47 Hartford Tpke Vernon Rockvl, CT 06066-5258

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  Big Sky Fitness

  94 Brickyard Rd Farmington, CT 06032-1229

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  Big Sky Fitness

  1185 W Main St New Britain, CT 06053-3455

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  Big Sky Fitness

  526 Hopmeadow St Simsbury, CT 06070-2415

Review Details

• Review fromElmer G

  Date: 03/21/2025

  1 star
  I join the Big Sky gym in New Britain, CT. No matter how many times you go, in person, to cancel your membership it will auto renew without warning and they will walk away with more charges. The gym manager will not speak to you and you'll be told they are not available. They will tell you to send an email to their main address and you'll get no where. They will send you to a third party billing company which will further waist your time and you will not get anywhere. They took an extra $75 non-refundable via auto renewal. somthing I tried to stop twice.

• Review fromthomas p

  Date: 09/26/2024

  1 star
  IT IS VERY DIFFICULT TO TERMINATE THE CONTRACT, FOR A 15 YEAR OLD HIGH SCHOOL STUDENT THAT HAS MOVED 25 MILES AWAY FROM WEST HARTFORD. THE BILLING COMPANY, ABC FITNESS BILLING SERVICE, HAS BEEN VERY DIFICULT TO DEAL WITH. STILL TRYING TO OBTAIN THE DOCUMENTS THEY REQUESTED TO CANCEL GRANDSON'S MEMBERSHIP. THE LONGER IT TAKES THE MORE MONEY THEY MAKE.

• Review fromSaravanan G

  Date: 07/30/2024

  1 star
  With out my knowledge they have signed the agreement digitally and they didn't explain about the agreement about the member ship . I have submitted all the related documents for relocation.
  But still sending same mail.
  Trust worthy fitness center

• Review fromAnxhela M

  Date: 11/23/2023

  1 star
  I live more than 15 miles away. But in the beginning I was able to commute to the gym. Now I cannot commute anymore so I contacted them. It says in the contract that if I live more than 15 miles away they will cancel. The problem is that I contacted ABC fitness their billing dept and they do not accept it they say you have to move more than 15 miles away so even though my address is not moved but I live 20 miles away they still do not accept it.
  The worst customer service ever.

• Review fromAbdul Wasay S

  Date: 06/06/2023

  1 star
  Though I have cancelled by membership April 2023, still I am being charged for monthly membership and Trainer fee too. Till today Big Sky has charged by close USD 400/-. I tired to reach the manager of Vernon, branch as per him system is automated. In my opinion, all members should be careful with Big Sky Fitness, do not give your Credit Card details too them, rather pay cash or quit Big Sky Fitness.
  
  I joined Big Sky Fitness as a visitor while in USA, visiting my daughter. I cannot comprehend, a US based company will cheat me. Eventfully I have to cancel my credit card :(

• Review fromEric B

  Date: 05/22/2023

  1 star
  Big Sky used to have a 60 Day cancellation policy. They changed the policy and didn't disclose it to me upon renewing membership, They also never provided a copy of the agreement or went over the details. I would advise anyone considering a gym membership to steer clear of Big Sky to be very careful before signing a 1 year membership that they don't disclose,

• Review fromCassie R

  Date: 05/14/2023

  1 star
  Their contract says as long as it is before your first 30 days with them you can cancel no problem. I attempted to do so and their “lawyers” told me they need a closing statement to prove I was moving. Absolutely ridiculous. Never ever use this gym.

• Review fromDylan H

  Date: 04/20/2023

  1 star
  This gym is a rip off I went there for over a year and when I left for military training I tried to pause my account I was told I was all set now they want me to to pay $380 cus they never paused said account and put me in collections. I have been trying to contact someone at the gym for months now and the managers seem to always be busy I finally got a hold of one manager and he was hostile and rude as soon as I explained my situation

• Review fromZachary M

  Date: 04/19/2023

  1 star
  I’m not going to echo what the 11 other reviews say, but this place is a joke. They make it impossible to cancel. I have tried 6x since early February and still being told my membership is active. We should start a class action suit

• Review fromSara P

  Date: 03/09/2023

  1 star
  They don’t even deserve one star, this is a sorry excuse for a business. DO NOT WASTE YOUR MONEY, there are FAR better gyms out there. I was a member there for 12 years; I like to spin on my own, last week when I went into the spin room, there was a spin class in session, I found a bike in the back row, in order to be out of the way, and not distracting, as I always do when there’s a spin class going on. As I was warming up, I was looking on my phone, after a few minutes, the spin instructor Kelly got off of her spin bike and approached me, she “no phones in my class” to which I replied “I am not taking your class, I am working” she walked away only to get off her bike again 10 mins later and say to me “I’m gonna ask you to leave, you’re disrupting my students” to which I replied “I pay to be here, this is be only time I can workout and it’s more distracting that you keep pausing the class to get off your bike and come yell at me”. She walked away. Fast forward to a few days later, I go to check in at the Farmington location and my account and canceled, with “NOT ALLOWED BACK!!!!!”. I called immediately and was told Kelly, the instructor informed them I was talking on my phone and playing music through my phone, both of which are IMPOSSIBLE to do in a spin class..I have reached out multiple times to rectify this situation with no calls back and no answers. The manager Mindy in Newington was told by the owner not to reply to my calls or emails. VERY Professional. So unless you want to go back to high school and be expelled for using your cell phone, do not join this joke of an establishment.