Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hot Tub Dealers

Hot Tub Discounts, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert B

    Date: 02/06/2024

    5 stars
    This company was great. Prompt service and always friendly. Delivery was delayed a bit, but it was super fast and efficient. After delivery followup was the best part.
  • Review fromDavid R

    Date: 11/01/2023

    5 stars
    They did a fabulous job start to finish. Very detailed explanation and care was taken. Highly recommend!
  • Review fromPhillip A

    Date: 08/08/2023

    5 stars
    We just received delivery of our hot tub from Hot Tub Discounts. To our surprise we received our hot tub several weeks earlier than expected. The delivery went very smoothly with Kyle & Karl. Karl stayed with us to go over the entire tub, the start up and the chemical process. It is comforting to know that Karl will be back in a couple of weeks to check on us and is available whenever needed.
    We would highly recommend Hot Tub Discounts to our friends and family.
  • Review fromCara A

    Date: 07/26/2023

    5 stars
    We bought an Infinity-Platinum Spa from Discount Hot Tubs and had an amazing experience! Our install was not easy, we were putting the hot tub into a sunroom on our raised deck. Jason, the technician who came to deliver the tub was amazing, from start to finish! We never felt there was an issue or a doubt in his mind that the install would be flawless, and he was right!
    We have had our hot tub for about two weeks now and received a complimentary follow up and our Hot Tub technician Karl came out and walked us through cleaning of the filters, the proper chemical balance to keep the water clean and clear and overall maintenance to insure the life of the hot tub. He was very knowledgeable and thorough and took his time answering all our questions. We are so happy with the overall experience and look forward to enjoying our spa for many years to come. We would highly recommend Discount Hot Tubs!
  • Review fromMike C

    Date: 06/02/2023

    5 stars
    Outstanding service on delivery, I would recommend them to anyone. I placed my order and had my tub with in
    2 weeks.
  • Review fromDeb M

    Date: 05/24/2023

    5 stars
    I wanted to have the professionals clean our hot tub for the first time … Karl did an amazing job! He walked me through the entire process, gave me hints on how to keep it looking brand new and provided all around exceptional customer service! We purchased our hot tub just over a year ago and are so very happy we chose a local company for the purchase and ongoing support for this big investment! Thank you Karl!!!
  • Review fromStephen R

    Date: 04/26/2023

    5 stars
    Great selection of spas. No pressure sales persons. Can't wait for delivery of our new spa!
  • Review fromMichele S

    Date: 04/20/2023

    5 stars
    Karl was efficient and pleasant with service and our hot tub looks sparkling clean.
  • Review fromKat D

    Date: 04/06/2023

    5 stars
    Spring opening service was amazing! Karl was very knowledgeable, helpful, great communication throughout the process.

    Hot Tub Discounts, LLC

    Date: 04/07/2023

    Thank you so much for taking the time to leave us a review, we are very glad that Karl did such a great job for you and as always we are here for anything you need in the future!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.