Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/03/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  
  
  Complaint: ********
  
  
  
  I am rejecting this response because:
  
  
  

  Unfortunately this is not a
  response, but a nonsensical collection of lies. Mr. Anthony S****** – who owns and
  operates this less than Perfect Landscaping – tries to bill for services that
  were never provided in the first place.

  These bills are fraudulent and this is
  a shake-down attempt, which should result in a demotion and rating loss with
  the Better Business Bureau.

  For all the period of time
  indicated in these fraudulent bills, from the winter of 2021 throughout the year 2022, these individuals have never set foot on
  my gated property. 

  There are hundreds of landscapers in Connecticut and it’s difficult to stay in business when the service is terrible and the practice is corrupt and dishonest, so I've used a different one for all the time frame indicated in these fraudulent bills. 

  Furthermore, Mr. Anthony S******
  has illegally called me several times on my cell phone, threatening me and
  making lewd and racist comments against me as an ******* ******** woman with
  ******* ***. 

  There are very few African women
  with a business in Connecticut, and apparently this racist scammer seems to
  think that he can intimidate me with his racist slurs and threats.

  Let’s
  disabuse him of this mistaken notion. This must stop now or I’ll be only too
  glad to contact the ***** ** *********** ********** ** ******** **********, and
  to file a Criminal Complaint with the *** ***** ****** and the Attorney
  General’s Office.
  

  To warn other innocent and unsuspecting people, I can and will
  document this scam on ****** *******, where I’m a Level 6 Guide and my
  detailed ******* have over 2 million views.
  

  And please – collection agencies
  deal with credit card debt, student loans, medical bills and mortgages; they don’t deal with this type of private “business,” since, as in this case, any
  racist scammer can produce fake and fraudulent bills in an attempt to shake
  down African women. That's just another pathetic, stupid lie.

  Producing fraudulent
  bills is the quickest and surest way to destroy your own business.

  Sincerely,
  

  ***** ** ****** *****

  Business Response

  Date: 02/07/2023

  This is in response to the complaint filed by Mr. ********.

  Mr. ******** became a customer of Perfect Landscaping in December of 2017. We have been on his property over 30 times throughout the last several years to provide service that he requested and paid for. We have provided various services over the last few years such as lawn maintenance, fertilizer, weed control and fall cleanups.

  He has received bills monthly since 2017 which he has paid most bills except 4 invoices, which we have been trying to collect. Two invoices from 2021 and two invoices from 2022 are outstanding and will be sent to collections. The client always seemed happy with our service and has paid over 25 invoices for service rendered.

  Sometime in May of 2022, the client became outraged that one of our employees put some grass clippings in his garbage and got into a verbal altercation with the owner, Anthony. The client called him foul names and stopped paying his bills with us.  

  His claims are completely false and we have the documentation to prove he has been a client since 2017 and requested our services over the last five years.

   

  Sincerely,

  Errica S******
  

  Perfect Landscaping LLC

  ** ********* *****
  
  ***** ****** ** *****
  
  ************ ******
  
  ** ************
  
  ** ************
  
  ** ****************************************