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Business Profile

Telephones

VBrick Systems, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid VB Systems Inc. for **** ********. Thinking that it was legitimate. But I told them that I had these SERVICES before & it didn’t cost this much. But they listed all the discounts that I could get with there services:
    1) 30.00 company discount
    2) 24.00 2 year discount
    And lots of other discount totaling up to 720.00. I could not understand what they were telling me so I made them repeat it all over. I was deciding to hang up, so they told me that I’m a senior citizen and this service will help me with the modification of my TV PROVIDER. I questioned them further but in the end I hung up. I really thought that it was a scam. I should of continued to think that too. The next day a lady called me her name was Katherine B****** she was the manager of VB SYSTEM INC. checking if I had any questions? I asked her all my questions. She answered accordingly. She said the 199.55 is a Modification Fee. One time modification fee. They collect these fees to update and take care of the Senior Citizens. It was believable. She was nice. I don’t know. I know I was STUPID, but senior Citizens are people too. But they are always scams on senior citizens. I can’t get the money back from my bank. But I want theses people to know that 199.55 is NOT a drop in the bucket to me. That money could of paid an important bill. But I stupidly gave that money to a really nice woman that didn’t even care that I was a Senior citizen or not. Just a bank for whatever she used my money for.

VBrick Systems, Inc. is NOT a BBB Accredited Business.

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