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Business Profile

Hotels

Norwalk Inn & Conference Center

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAndre P

    Date: 08/22/2022

    1 star
    This hotel took a reservation for 2 nights but when checking in said we only have it for one. For second night wanted to charge us $430/ night +taxes non including breakfast!!! Max price authorized and displayed on inside room door is $369. Receptionist advised we book through *******. We did save $80. We had no choice. And they knew it. It was outrageous and is indeed very bad business practice and dishonest. Wrote to general manager an email he did not reply to. They simply don’t care and offensively overcharge. This should be reported and they should reimburse us. The room is tiny. Smaller thank a standard motel *! Bedding is terrible. Broken mattress. Noisy as you hear the next door neighbor like he and she are in your room. Terrible experience.

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