Reviews

Review Details

• Review fromChris J

  Date: 09/16/2024

  1 star
  I have bought my books from ************* through my University’s website since 2022. This year I was sold the wrong version of a book, published by *******. I purchased on 8/05 and classes started 08/19. The version of the book I was sold would not let me access my class section through the ******* link from my Blackboard course section. I immediately reported this and was offered no immediate response. I actually just got a final resolution on 9/19, and was told that ******* won’t refund it after 21 day. Well it’s not my fault textbookx took almost an entire month to resolve it. I already had to purchase the book a second time to have access to my class and now I can’t get a refund for the wrong product I was sold. Nobody will call me, all I get back is short emails that are of no help. I feel like I’ve literally been robbed by this company. My family has a newborn baby surviving on a single income right now, and that book to me is a can of formula for my family. I will never prepurchase my books through this organization again. Students beware, all digital products can be bought the first day of class for no additional fee through the publisher. Don’t expect this company to do the customer right if you are sold the wrong book. What I thought would be a convenient service to prepare me for the school year turned into a total scam.

• Review fromCroccifixio M

  Date: 02/14/2024

  1 star
  Will not honor the spenindg of ** vouchers, they are attempting to keep all of it without allowing me to spend it. They will pass the buck on accountability in any way possible, to include giving me a phone number to call for resolution THAT WAS THE SAME NUMBER I HAD JUST CALLED THEM AT. They were given $1,100 by the VA for my books and supplies and they will not let me purchase any item on their website whatsoever. Their customer service line says to talk to financial aid but there is nothing more financial aid can do when the voucher has already been issued to them and they have credited it to the account. I have been given four different answers on four different phone calls, so I take this as another sign that they are not being truthful.

• Review fromSharon H

  Date: 12/09/2022

  1 star

  Sharon H

  Date: 12/09/2022

  This company has no business etiquette. They are promoting my the new ISBN for my book with a 2024 publication date.. Myt email with my manuscript was hacked and my copyright changed. The humiliating part is; I put an alert file in my files with All Rights Reserved. They are now promoting my book with Aall rights reserved. This can only mean one of two things: either They are hacking into my email or they are purchasing my stolen manuscript to sell my registered copyrighted work.

  Akademos, Inc.

  Date: 12/16/2022

  Akademos is an online bookstore and course materials platform. Unrelated third-party publishers may use Akademos to publish lists of works available for purchase. Akademos does not have access to *** ***************** publication, nor can Akademos verify or dispute any of her claims. Upon receipt of her request to remove her work from Akademos’ lists of works available for purchase, Akademos promptly complied with her request. Akademos will take similar action if requested in the future. Further, Akademos reserves all rights under the safe harbor protections provided to it against claims of copyright infringement under Section 230 of the Digital Millennium Copyright Act.