We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Construction

C andB Construction LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/31/2024 C&B construction installed a French door and two side lights on the exterior of my home. I see light thru a gap on both sides of the active door, it also leaks during rainy weather. The doors and side lights also only have single pane glass and are not Low E Glass. I contacted the door manufacture and gave them the door serial number and was told that the doors are interior doors. The door and the side lights are made with MDF and made for interior use only. I contacted C+B construction and asked them to remove them and install exterior doors and side lights, they have ignored my e-mail, voice mails and text messages.

    Business Response

    Date: 01/14/2025

    Customers were on a budget, was told by other contractors job would be 15-20,000$. After looking around and not being able to find anything this door is what was came up with. We have receipts and text messages of this door being decided on. With our schedule being packed tight and not being able to fit customers timeline we hired a sub contractor to install the door and lites that did a terrible job. Customer did not pay until we personally came out and fixed everything (which we did, on New Year’s Eve) There was no gaps or leaks at the time we fixed everything and the customer was happy and paid. They mentioned a leak which we were happy to come and look at. It is a very old house and the old door was rotten from the bottom up as well as the floor being very worn so we assume the leak was happening before as well and was never mentioned. All in all it was a custom job, that the sub contractor could not handle, we still came in and made all necessary fixes. Everything was shown and decided upon by customer. 

    Customer Answer

    Date: 01/14/2025



    Complaint: ********



    I am rejecting this response because:



    Sincerely,



    **** ********

    I spoke with the ******* building inspector ,it against ** building codes to install an interior door on the exterior of a home. The cost has nothing to do with the building code if the

    job could not be done at that price it should not have been done. I was at home when they sub contractor started the job and removed the old doors and side lights. I saw no rot under the the door it sits on a pressure treated sill..

C andB Construction LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.