Reviews

Review Details

• Review fromrachel k

  Date: 06/30/2024

  1 star
  I ordered bottoms and they are not as expect. Definitely a swimsuit and not like underwear. I emailed to return immediately, with no response. I emailed several times, no response. I returned the items to the return address and emailed them tracking. They were delivered, no response, no return. ***** I think so.

• Review fromIsabel P

  Date: 04/22/2024

  1 star
  The fit of the swimwear is ok, it is seamless, but the sizing sucks-I ordered an XS (I’m 5”0 and 108 pounds,) in one of the swim bottoms, and it fit perfectly at the band but was almost ballooning away from my crotch because it was so big everywhere else. When I reordered a different bottom that an associate said runs smaller, a pop-up came up on the screen of another discounted bottom that I could add to the cart, and I accidentally clicked the “buy now” button because it was literally huge on the screen. The item was immediately added to my order and the store did not respond to my emails asking to remove it from my order until after it had shipped, but were somehow able to send me promotional emails during the time my package was waiting to be shipped. All the associate said was to submit a return once I receive my order, but the company doesn’t even give free returns. I’m really disappointed because this seemed like a good small business, but I find these pop-ups extremely scammy.

• Review fromCandace B

  Date: 01/23/2024

  5 stars

  Candace B

  Date: 01/23/2024

  This is absolutely a legitimate company with a wonderful product. It was important that I come correct the only review that I saw on here as that was just a disgruntled customer - I have ordered a suit and almost needed to exchange for another size but the customer service team was prompt and thorough, helped me use prep the product correctly!

  onewith swim

  Date: 02/15/2024

  Thank you so much ******** We truly appreciate not only your support of the business, but the time it took you to leave this review.

• Review fromCorliss H

  Date: 09/19/2023

  1 star

  Corliss H

  Date: 09/19/2023

  OneWith is either a Scam site, or bunch of people who have no idea what they are doing.

  onewith swim

  Date: 09/21/2023

  ********
  It is unfortunate that after so much care and explanation from our customer service team, you have still neglected the core messaging of not only our website, but what our support agents have been relaying to you. You purchased an item clearly labeled Bikini Top as a final sale item and thought it was a full bikini set, and tried to cancel the order but our fulfillment team works quickly and shipped your item before we could cancel. You then repeatedly accused us of false advertising and being a "scam" (which, as a small business, is NOT a word we take lightly), in order to express your frustration. Words have weight, and in that same vein, the words and representations of our products and customer service messaging are chosen VERY carefully. We urge you to exercise more discretion in understanding the contents of your order - as none of our customer service protocols were being respected, we promptly refunded your order and told you to keep the item in order to discontinue further communication with you.
  Please keep in mind that there are real humans behind small businesses on the receiving end of words like "scam" or "a bunch of people who have no idea what they're doing."
  Take care,
  Karissa