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Business Profile

Gun Safety

Greyson Guns LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Safety.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/24/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was a member of Greyson Gun Club and paid for an annual membership and locker rental for a total of $1400. In July/August the business abruptly closed. I did not find this out until I went to the business and a note of the door said it closed. I contacted an owner and said I would like my refund for the remaining of the year and I needed to clean out my locker. I was only given access to my locker on the last day prior to their deadline of leaving the property. I was told by other members they were not notified my email or calls either. Some members were called just to say to come clean out the locker otherwise it would be removed from the property. I was told they do not have funds to refund any money. I am seeking refund of half the year membership and locker rental for a total of $700,
  • Initial Complaint

    Date:10/28/2024

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Read online that Greyson guns closed it doors with no warning. Attempted to reach via phone/email with no response.
    Have multiple gift cards is their someway to reach them or be compensated for gift card?

    Business Response

    Date: 11/01/2024

    Please have the person making the complaint provide the value of the gift card for a refund.

    Customer Answer

    Date: 11/05/2024

    7 giiftcards unable to lookup exact worth no response from greysons 

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