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Business Profile

Fence Contractors

Fence Builders USA LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Peter M

    Date: 01/31/2025

    Avoid at all costs (and believe me, they'll cost you) - we spend thousands of dollars on a cedar fence for our home and it has broken several times. We requested a repair as per the company's warranty statement and they avoided our calls/stopped responding. However, when we reached out to the company to request a quote for adding a new gate the same person immediately responded and was willing to come out. We've seen their trucks working on our neighbor's yard while, in the same week, saying they "couldn't get someone to our area" to do the repairs we requested. Very scummy.

  • lisa g

    Date: 07/09/2024

    Hmmm,
    Where do I begin? I begin with, consumer/buyer beware!
    This company does not care about their customers at all. They throw the fence in take your money and walk away!
    I've had nothing but problems with the fence, materials, install and the lack of response from anyone to help with regards to the fence issues.
    Lets start by, the way they cheeped out and only used one bag of concrete for each post. They had to come back and add an additional one, after the fact. (I have a backyard ring cam to support this). The post were literally sinking. Six months later the posts were cracking, the fence pickets have come off the laterals that hold them in place, fence pickets are splitting, the wood is rotting. (Cedar? I think not) they gave me crappy fence pieces. They sent guys out in March and said "we'll be back to fix them, once its warmer out". Never came back!! I've sent multiple pictures of this issue to them (by their request), no one has addressed the issue with me or called me back! I've called and spoken with multiple people, left many messages since April of this year...to no avail. I keep getting brushed off. This company was recommended by Home Depot. I will be writing to them next! (IF) you use this Company, beware! Fence Builders USA does not have good business practices, is not for the customer..only for the profit! I cannot recommend this Company!!!

Fence Builders USA LLC is NOT a BBB Accredited Business.

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