Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pool Contractors

JP Pools LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJerry G

    Date: 05/22/2023

    5 stars
    We contacted JP Pools in mid April with an inquiry about above ground pool installation. They called my husband and gave us instructions on sending pictures via email of our yard, where we wanted the pool and if there were any obstacles, trouble spots. We emailed the pics to them, within one week we received an email quote-Very Reasonable! We sent our deposit and signed contract.
    The gave us a timeline of mid to end of May for installation. They called approximately one week before installation and said they would call a day or two before the installation date. They did just that. They came when they said. The crew of four showed up at 8am and had our pool and water installed by 1pm. They did an amazing job. In fact, we called prior to them coming and asked if they would be willing to put a rhino liner and the foam cove under the regular liner if we purchased it and had it here for them and they said absolutely and with no additional cost. They cut up the cardboard, left it in one place. They were in contact with my husband about questions. We have nothing bad to say about our experience. I would hire them again! We wanted to make sure we sent this review, we see some bad ones and we had a completely opposite experience as the other reviewer.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.