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Business Profile

Chimney Sweeper

The Chimney Sweep

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Didi M

    Date: 08/14/2024

    They sent a technician who operates under another business EOMSservices26. He said I needed a deep cleaning for the dryer vent, I asked him how much additional it would cost. He said $66. He was there for barely 30mins but charged me $800 for the deep cleaning instead of $66. I challenged him told him he misrepresented the cost. He refused to leave until I paid him and only accepted ****** I was alone, and just wanted him out of my house, so I put it through. ***** fraud rejected the first payment and I told him. He demanded I do it again. He stood over me and grabbed my phone to confirm it went through. It went through the second time. After he left, I tried to call the numbers on the invoice and found they don't work and his business doesn't exist. Then I called the Chimney Sweep Company and spoke to them. They confirmed that they sent him to do a $99 cleaning and the most they have ever charged for a deep cleaning is $500 not $800. Still, they made no effort to get the overcharged money back from the tech who scammed me. Then tech then proceeded to send me a series of aggressive messages, causing me to have to block him. Still I haven't heard back from the company who sent him, and now when I call them it goes to voicemail. BEWARE!!!!

The Chimney Sweep is NOT a BBB Accredited Business.

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