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Business Profile

Mailing Services

The UPS Store - Shelton

This business is NOT BBB Accredited.

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1

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Review Details

  • Diana Z

    Date: 12/15/2022

    On 12/14/22 I went to the Shelton CT UPS location on Bridgeport Ave. I always used this location and always had a great service, except yesterday. I was served by a very angry gentleman. I was returning two items and had QR codes to them. First he told me I need to know which QR code is for what item and I said I don't know and I have only two items, we can try. He said I have to know and there is a way to find this and it took me time to figure this out, while there was a line waiting. Then he took items out of the boxes and told me I need to take my boxes with me. I tried to ask why I didn't have to do it two days ago and I have to do it now but he almost yelled at me and I took my boxes with me. Then I saw him serving other client, male, and he took his box. This was a very bad experience, I don't want to go there anymore, I am looking for the different location.

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