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Business Profile

Hotels

Stamford Suites Hotel

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/11/2023 The Stamford Suites does nothing to act upon the guests staying there. They allow Parties, Loud Music, Noise screaming to happen by the certain people staying there during the week way past 12:30am while people living around the Hotel are trying to sleep and have work or school in the morning. The Police are called for the Noise Complaints and the issues keeps on Happening. The Trash left by the people is another Health issue that causes rodents to multiply. This Hotel should be condemned and closed to the public if a Health inspector would just take a good close look. I want to sleep and not listen to music, and guest screaming and yelling in the back patio are of the Hotel at 1am on a Tuesday. There is no action taken by the owner or whoever is working the front desk and they allow such behavior from the guests. Complaints are not only from me that have been made to the front desk but to other residence living on the street behind the Hotel. This is an ongoing issue and for disturbances like this Fines should be given.

Stamford Suites Hotel is NOT a BBB Accredited Business.

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