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Business Profile

Life Coach

The Lifing Group, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Life Coach.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son is 20 years old. He began life coaching with Joel S*****, who is a PhD and his employee Jake S****** I was paying them$200 per week. They reduced the fee to $100 per week for sessions. He was helping him with his high school diploma online my son also works. My has learning disabilities Two weeks ago. He had a session at 1 PM at 1:20. He said there was a pause in services. I emailed the agency theytold me they will no longer be seeing my son as to no fault of his own. I have multiple emails where I was no longer to get a straight answer. They cited some billing issues. They had two credit cards on file there was never a payment list. They actually had questionably build me several times and I assumed was irritated when I had asked them sending me a patronizing email. My son has very much developed

    a therapeutic relationship with his life skills coach he’s now left hanging not knowing how to complete his pen foster diploma program online he was being and coached in life skills as I’ve mentioned by this life skills coach we have paid out $2400 in the past one year I’m a single parentthat gets no help from his father he works part-time I work part-time I get SSI, which is not a lot of money. We are left now with no life coach no tutor and he is still struggling in school. He is a special-needs student with an IEP and a504 plan Joel s***** will be taken to litigation if this is not rectified he has offered no reason no valid reason of why my has been completely left with no referral. He says that there’s a plan in place my son cannot access that plan. I don’t know what to do. He is emotionally scarred as am I. I think that their agency needs to be investigated for billing purposesbecause once I started asking questions all of the sudden my sons relationship therapeutically with this agency was cut off within 20 minutes after being with them for over year.

The Lifing Group, LLC is NOT a BBB Accredited Business.

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