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Business Profile

Photography Equipment

Camera Wholesalers, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Photography Equipment.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Yoram G

    Date: 02/15/2025

    On Feb 5 2025 I ordered from them 2 ***** EN-EL14a batteries which were shown in stock. Got an email back saying "we're getting your order ready to be shipped. We will notify you as soon as it has been shipped."
    Having not received anything more by Feb 7 I sent an email asking when the batteries will ship.
    On Feb 10 I received an email saying "Your order will be shipped I couple days."
    I emailed back same day asking what is the holdup and requesting to cancel the order if they cannot ship that day.
    Having not received a reply by Feb 12, I emailed them again demanding to cancel the order. No reply.
    On Feb 14 I sent another email advising that I will place any charge by them in dispute. No reply so far...
    I don't understand what these people are thinking or doing. Have never experienced anything like this.
    Steer clear of this place!!

  • Alec B

    Date: 07/02/2024

    If it was possible to give zero stars, I would.
    This is one of the worst online shopping experiences ever. I placed an online order 6/28/24 after confirming with them that they had the camera I wanted in stock. I received an email confirmation, then nothing.
    I contacted their customer support multiple times to follow up about delivery, but received no response. I did receive a voicemail message from their "verification" department, asking me to confirm or cancel my order. I responded with a message (you can't actually get a human) to confirm my order and again asked for delivery information. No response.
    Then on 7/2/24, without explanation, I received an email cancelling my order. Thankfully, the charge on my credit card remained "pending" so I anticipate that it will just fall away. If not, you can bet I'll take it up with the CC company.
    I'm not sure how these guys manage to stay in business. My advice is to STAY AWAY!

  • Elena D

    Date: 01/25/2024

    Called to inquire about used camera equipment for sale and was immediately interrupted when trying to explain what I was seeking. I was then given a lecture and mansplained information about a medium format camera that I've had for years being discontinued (which I already knew, I traveled to Japan to get the body) and talked down to and patronized for even inquiring about buying a lens here to begin with.
    Was eager to come back here to purchase 120 mm film since I'm new to the area, but will happily be taking my business elsewhere. Gross, disrespectful and sexist behavior. Photo indicates sales associate responding to my review vs taking accountability and trying to remedy the situation. Do yourself a favor and avoid this place at all costs.
    ****** *** ** ********* ** *** ******* ********** **** ****** in ********* ** have phenomenal, respectful and knowledgeable staff that won't make you feel bad about asking ANY educated question. They were both able to help me purchase what I needed. Film is also better priced at these locations as well.
    It's the principle. No one ever wants to feel spoken down to when calling to ask a question about a hobby they love and are passionate about. It's not what you say, but how you say it and replying to a review to defend poor behavior from your establishment isn't a good look. It just enables the behavior to continue to other quality customers. Definitely glad to say I'm not allowed here anymore as the treatment I received is something I don't want to ever experience again and have found 2 new places in CT that I can regularly frequent for my film photography needs!

Camera Wholesalers, Inc. is NOT a BBB Accredited Business.

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