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Business Profile

Property Management

Westford Real Estate Management

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

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Review Details

  • Anthony D

    Date: 03/27/2025

    Don’t go near them!!! Horrible customer service! Can’t get anyone to call you back EVER!! I have no idea what they do all day but it’s not respond to customers emails or phone. calls , that’s for sure!!! I wish there were negative numbers to rate them!

  • Vernon H

    Date: 09/03/2024

    I've had numerous issues with this company since we purchased our condo in 2013. They're incompetent and unprofessional. The latest is it appears our upstairs neighbor spilled something, and we now have stains on our bedroom ceiling. It's been two weeks since we contacted them about it and no one has reached out to us.

  • Ja C

    Date: 05/22/2024

    0 stars if it was an option. Westford management is highly unprofessional and they also psychologically abuse the residents that pay $400+ in HOA fees. Services are not completed fully or done correctly. Management just told me I am not allowed to call in anymore and I can only email. Greg R****** and Courtney Y**** abuse many of us. I have been called names and hung up on. They are taking our money and gaslighting us to believe we are the problem. They have made us into babysitters for the landscapers because they can't keep up with who they hired with our money. Help!!

  • Francesca P

    Date: 10/25/2023

    I think that Westford Realty employees are rude and immature. I agree they try to make you feel as if it your fault that the roof leaked. Furthermore the response time is terrible and the "maintenance" personnel are unskilled. They cut TWO holes in my celing before finally conceding that the roof was leaking. It has been almost 1 month and stull not fixed. To top it all off they want the same person that cut the holes to repair them. TERRIBLE

  • Tina C

    Date: 09/25/2022

    If there was a zero to rate this RE management company that would have been my choice! Terrible customer service, could care less of the unit owners, only replies and bows down to the BOD. If you contact them with a complaint you are told "this isn't my job". They do nothing to rectify the matter or provide resources to help the unit owner resolve their complaint/concerns. Instead they speak to you as if your issues are a bother to them and not important. The HOA fees are off the charts, although unit owners pay their salaries, we are treated as if we don't exist. Their main concern making sure the monthly CC fees are paid on time.

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