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Business Profile

Accident Insurance

Anthem Blue Cross and Blue Shield of CT

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accident Insurance.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromMark S

    Date: 08/17/2023

    1 star
    Very poor service and wait times that usually exceed 30 minutes. Unreasonable copays. Wish my family had an option. Avoid at all costs.
  • Review fromMJ P

    Date: 12/15/2022

    1 star
    I'd give zero stars if I could. Abysmal customer service, every copay was incorrect, horrific claims services, and an experience that was so bad in only 6 months of membership that the stress made me ill. I researched and then escalated my issues to the CEO's office and finally got someone who could at least speak english, not drop a call, and get information. (Mind you, the outcome was not desirable, but at least it was handled. Thing is, a patient should not have to contact the company CEO to get issues resolved.) If you have a choice, by all means, choose the other option. Dealing with this company was a nightmare.
  • Review fromTami E

    Date: 08/11/2022

    1 star
    I got $50 health rewards gift card from Anthem last March, and I have not used it yet and I want to use it today (August), but I was not able to. They told me that I lost my reward. The expiration on the card was not even expired. They told me to contact this and this to discuss about rewards. I was getting no where with Anthem. The health reward was a joke!

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