Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Car Central Auto Sales & Service

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLouis C

    Date: 01/11/2024

    1 star
    this place is out for the quick buck got me into a deal they should have known i couldnt pay back with my income they fast talked me into this car it was all smoke and mirrors i put down 3000 and made a payment but they still took my car back i wouldnt recomend anyone to go here
  • Review fromTAMMEIKA R

    Date: 10/27/2023

    1 star
    Thus place is a rip off they tell you they will address things of concern to get you to leave your deposit and then have you sign off and then lie about telling you what they promise to fix so you loose your deposit they are scammers.
  • Review fromT. H.

    Date: 05/26/2023

    1 star

    T. H.

    Date: 05/26/2023

    This is the worse experience I have ever had with a car dealership. I went to look at a 2014 Chrysler Town and Country on a Tuesday, the sales associate I dealt with name is Sam and he should be fired. I informed him that the van was for my grandsons football travels and my ex husband would need to look at the vehicle we made an appoint for Thursday Gabe not sure what his title is suggested I leave a deposit to guarantee that the vehicle would not be sold I left the 500 deposit to show good faith that we where serious about the purchase and Sam sent my ex husband a text the next day telling him he sold the vehicle. My grandson was extremely disappointed I would never recommend this place to anyone and the sales associate should not be in the business of selling cars if this is what they do then they are going to find themselves in legal trouble.

    Car Central Auto Sales & Service

    Date: 05/27/2023

    Thank you for taking the time to leave a review. We apologize for this misunderstanding. However, we did offer you another Town and Country with a $1000 discount in spite of this misunderstanding, and you refused. If there is anything we can do, please reach out to us and we would be glad to help.

    T. H.

    Date: 05/31/2023

    I disagree, what you offered was a sienna and a honda and you did not say that those vehicles would be at the same price. and there is no mention in the text of 1,000 and what price was it coming off of the vehicle we put the deposit on was $7,995 2014 There was no refusal and the text that was sent from Sam was as if we didn’t put any money down Sam text was nonchalant with no care or regard you are in a customer service industry and taking peoples money and just having that type of attitude is very careless it serves me no purpose to report this its
    unprofessional and I assure you if you said there was a misunderstanding and we can give you something comparable for the same price this would have been a non issue but instead you have taken no responsibility so it does not appear that you have any intentions of writing this wrong.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.